POLICY
E & S Policy
Our Exchange & Shipping policy, in plain language.
Exchange
Because jewellery is a personal-wear, hygiene-sensitive product, we are unable to accept change-of-mind returns or exchanges - this protects you from ever receiving a piece worn by someone else. Every order is individually inspected and sealed before dispatch. Damage in transit or a manufacturing defect reported within 3 days of delivery is repaired or replaced; transit damage needs the continuous unboxing video described in our standards.
Shipping
Free shipping across India on every order. Every piece is ready to ship and dispatches in 2 to 4 business days.