Shipping & Returns
Free shipping across India on every order.
Shipping & Delivery
- Every piece is ready to ship: dispatch within 2 – 4 business days.
- Delivery ETA: Mumbai 2 – 4 days · Maharashtra 3 – 5 days · rest of India 5 – 8 days after dispatch.
- Free shipping across India on every order. Country of origin: India. The manufacturer of each piece is named on its product page.
Returns & exchanges (change of mind)
Jewellery is a personal-wear, hygiene-sensitive product. For the safety of every customer, we do not accept returns or exchanges for change of mind - this ensures you never receive a piece that has already been worn or tried on by someone else. Every order is individually inspected and sealed before dispatch. Orders can still be cancelled before dispatch (see below).
Defect Claim Window
Report a damaged or defective piece within 3 days of delivery. Damaged in transit or something missing: send a continuous, unedited unboxing video, started before the seal is broken - the courier claim depends on it. Manufacturing defect: a video settles it fastest; without one, send clear photos and we inspect the piece when it comes back. Damage from wear, water, perfume or rough handling is not a manufacturing defect. Accepted claims are repaired or replaced free of cost. Return shipping for an accepted defect claim is free: we book the pickup through our courier partner and pay for it. Refunds for verified defects (when repair or replacement is not possible) are processed to the original payment method within 7 – 10 business days.
Cancellations
Orders can be cancelled before dispatch by writing to [email protected] with the order number. Once dispatched, cancellation is not possible.